Reclaim
Your Power. Identity.

Effective Date: May 14, 2026 · Last Updated: May 14, 2026

1. Introduction

Alpha Wellness Project or HardikSinghFitness ("we", "our", "us") operates the website alphawellnessproject.com and provides personal wellness coaching services. We are deeply committed to protecting your privacy. Given the sensitive nature of men's intimate health and performance coaching, we treat all information shared with us with the utmost discretion.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have over it. By using our website or services, you agree to the terms described here.

2. Information We Collect

2.1 Information You Provide

When you book a Free Diagnosis Call, complete our assessment, or communicate with us, you may provide:

• Full name
• Email address
• Phone number / WhatsApp number
• Age and city of residence
• Health-related information you voluntarily share during consultation or assessments
• Goals, challenges, and personal history relevant to your coaching
• Payment information (processed by our payment gateway — we do not store card details)

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

• IP address and approximate geographic location
• Device type, browser, and operating system
• Pages visited, time on site, and referral source
• Cookie data and similar tracking technologies

2.3 Information from Third Parties

We may receive data from third-party platforms such as Meta (Facebook/Instagram) advertising tools, Google Analytics, and Calendly when you interact with our ads or book a consultation through those services.

3. How We Use Your Information

We use your information strictly for the following purposes:

• To deliver and personalize our coaching services
• To schedule, conduct, and follow up on your consultation calls
• To assess your situation and design your recovery roadmap
• To process payments and send transaction confirmations
• To send important service-related communications
• To improve our website, content, and program effectiveness
• To comply with legal obligations under Indian law

We never sell your personal data. We never share your name with other clients. We never disclose your health information without your explicit consent.

4. Confidentiality of Health Information

Because of the sensitive nature of our coaching work, all information shared during consultations or in client communications is treated as strictly confidential. Only Coach Hardik Dhawal Singh and authorized team members directly involved in your coaching have access to your health-related information. This information is never used in marketing, testimonials, or case studies without your prior written consent.

If we use testimonials on our website, the client has provided permission, and personally identifying details are minimised.

5. Data Sharing and Third-Party Services

We share data only with carefully selected service providers necessary to operate our business:

• Payment processors (e.g., Razorpay, Stripe) to handle transactions
• Calendly to facilitate appointment scheduling
• Email and messaging service providers for communications
• Meta and Google for analytics and advertising measurement
• Hosting and cloud storage providers for secure data storage

Each of these third parties is contractually obligated to maintain appropriate security standards and may not use your information for their own marketing purposes.

We may disclose information when required by law, court order, or to protect the rights, property, or safety of Alpha Wellness Project, our clients, or others.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies, including the Meta Pixel and Google Analytics. These help us understand site performance, measure ad effectiveness, and retarget visitors who showed interest.

You can disable cookies through your browser settings. Doing so may limit some website features.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information, including encrypted data transmission (SSL/TLS), restricted access controls, and secure cloud storage. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but we work continuously to safeguard your data.

In the unlikely event of a data breach affecting your personal information, we will notify you and the relevant authorities as required by applicable Indian data protection law.

8. Data Retention

We retain client information only as long as necessary for the purposes described in this policy, or as required by law. Coaching records are typically retained for three (3) years from the date of last interaction to provide continuity of care and meet professional obligations. After that period, records are securely deleted unless retention is required by law.

9. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India) and other applicable laws, you have the following rights:

• The right to access the personal information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data (subject to legal retention requirements)
• The right to withdraw consent for ongoing processing
• The right to lodge a complaint with the Data Protection Board of India

To exercise any of these rights, contact us at hardik@alphawellnessproject.com. We will respond within 30 days.

10. Children's Privacy

Our services are intended exclusively for adults aged 18 and above. We do not knowingly collect information from minors. If we discover that a minor has provided us with personal data, we will delete it promptly.

11. International Users

Our business operates from India and is governed by Indian law. If you access our services from outside India, you understand that your information will be processed and stored in India in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last Updated" date. Material changes will be communicated to active clients via email.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

• Email: hardik@alphawellnessproject.com
• Website: alphawellnessproject.com
• Coach: Hardik Dhawal Singh, Founder — Alpha Wellness Project

We are committed to addressing your concerns promptly and respectfully.

— End of Privacy Policy —

Effective Date: May 14, 2026 · Last Updated: May 14, 2026

1. Overview

Alpha Wellness Project provides premium one-on-one men's performance coaching. Because of the highly personalized and confidential nature of our service, this Refund & Cancellation Policy outlines clearly what you can expect regarding payments, refunds, and cancellations. Please read it carefully before enrolling.

By making any payment to Alpha Wellness Project or HardikSinghFitness, you confirm that you have read, understood, and agreed to the terms of this policy.

2. Free Diagnosis Call

Our initial 30-minute Diagnosis Call is offered completely free of charge. There is no payment required to schedule or attend this call. You are free to cancel or reschedule it at any time via Calendly. No refund is applicable because no payment is made for this call.

3. Paid Coaching Programmes

3.1 Programme Structure

Our coaching programmes are structured 6-week to 12-week or more recovery protocols that include personalized assessments, regular reviews, root-cause identification, and nervous system conditioning. Significant resources, time, and coaching capacity are committed to each enrolled client from day one.

3.2 Enrolment & Payment

Once you enrol and complete payment, you reserve a coaching slot that is otherwise unavailable to other clients. Your coaching journey begins immediately with onboarding, assessment scheduling, and protocol preparation.

4. Cancellation & Refund Terms

4.1 Cooling-Off Window — Within 48 Hours of Payment

If you change your mind within 48 hours of making payment and have NOT yet attended your onboarding/intake session, you may request a full refund minus a payment processing fee (typically 2–3% charged by our payment gateway, which is non-recoverable).

To exercise this right, you must email hardik@alphawellnessproject.com within 48 hours of payment stating your decision. Refunds under this window are processed within 7–14 business days to the original payment method.

4.2 After Onboarding Has Begun

Once your onboarding session has been conducted, or coaching materials have been shared, the programme is considered active. The following terms apply:

• No refund is available after the onboarding session has taken place
• This is because we begin allocating significant coach time, personalized assessments, and reserved slots immediately upon onboarding
• However, we offer flexibility — see Section 5 (Pause & Reschedule) below

4.3 Exceptional Circumstances

If you face a genuinely exceptional circumstance — such as a serious medical emergency or significant personal crisis — that prevents you from continuing the programme, please contact us. While we cannot guarantee refunds beyond the 48-hour window, we will review such cases compassionately and may offer:

• An extended pause on your programme (up to 90 days)
• A credit toward future coaching
• A partial refund at our sole discretion based on programme progress and resources already invested

5. Pause, Reschedule, and Programme Flexibility

We understand life happens. To support you, we offer the following flexibility at no additional cost:

• Pause your programme for up to 30 days, twice during the coaching period, with at least 7 days' advance notice
• Extend your programme deadline if you need additional time to complete protocols (subject to coach availability)

6. Service Guarantee

We do not guarantee specific medical or physiological outcomes, because results vary based on individual commitment, consistency, baseline health, and adherence to protocols. However, we guarantee:

• Honest assessment of whether the programme is right for you (before enrolment)
• Personalized, structured, evidence-informed coaching throughout the programme
• Complete confidentiality and discretion
• Direct access to your coach for regular reviews and support
• Honest, non-medication-based guidance focused on root causes

If at any point you feel we are not meeting these service commitments, please raise the concern directly with Coach Hardik. We take such feedback seriously and will work to resolve it promptly.

7. Chargebacks and Disputes

Before initiating any chargeback or payment dispute, we strongly encourage you to contact us directly to resolve the issue. Most concerns can be resolved amicably and quickly through direct communication.

Unauthorized chargebacks made without first attempting resolution with us may be challenged with supporting evidence of services rendered. Alpha Wellness Project or HardikSinghFitness reserves the right to pursue collection of disputed amounts that represent legitimate coaching services delivered.

8. Currency & Payment Methods

All prices are listed in Indian Rupees (INR) unless otherwise stated. We accept payments through secure payment gateways including credit cards, debit cards, UPI, and net banking. International payments may incur additional currency conversion charges by your bank or card issuer.

9. Refund Processing Time

Once a refund is approved, processing typically takes:

• UPI / Net Banking: 5–7 business days
• Credit / Debit Card: 7–14 business days
• International payments: 14–21 business days

Refunds are always issued to the original payment method. We cannot issue refunds to a different account or card.

10. Modifications to This Policy

Alpha Wellness Project or HardikSinghFitness reserves the right to update this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated revision date. Changes will not be applied retroactively to programmes already in progress at the time of update.

11. Governing Law and Jurisdiction

This policy is governed by the laws of India. Any disputes arising in connection with this policy or our services shall be subject to the exclusive jurisdiction of the courts located in the coach's registered place of business, which is in Haridwar.

12. Contact for Refunds & Cancellations

All refund, cancellation, and pause requests must be submitted in writing to:

• Email: hardik@alphawellnessproject.com
• Subject line: "Refund / Cancellation Request"
• Include: Your full name, registered email, payment date, payment amount, and reason for the request

We will acknowledge your request within 2 business days and respond with a decision within 7 business days.

Thank you for trusting Alpha Wellness Project with your transformation.
— End of Refund & Cancellation Policy —